Very poor service. Manager has no customer service skills & would rather argue with customers than addressing issue. Takeaway Food looked & tasted as if it was yesterday's reheated. Will not be going again. This is 2nd time had complaint with standard of food.
Normally have a take away Always good service good food
Nice food and staff but the restaurant itself is very dated
Always love eating here. Food is lovely and Pauline and Jackson and their family are so friendly.
The woman (who owns it I think) needs some serious customer service lessons she has been rude every time I ring up to place an order, used to order once a week but I won't be after tonight, she decides when she wants to add delivery charge on and considering we are only around the corner she then said it would take an hour but then strange how it only took 30mins? Its like she doesnt want customers.. I rang up to change my order once and she was incredibly rude asking if I'd made up my mind? You don't talk to customers like that learn to understand English and some manners!
Felicity Chinese Restaurant is a UK Restaurant based in Flitwick, East of England. Felicity Chinese Restaurant is located at 20 High St, Flitwick, Bedford MK45 1DS, UK.
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